This Service Policy outlines how BOPSA (Board of Professional Skills Assessment) delivers, manages, and supports its professional assessment and certification services. By using our services, you agree to the policies detailed below.

1. Service Delivery

BOPSA provides skills assessment, certification, and diploma verification services. Services are offered digitally through our online portal, or in some cases, via authorized representatives or partners.

2. Turnaround Time

Standard processing time for assessments, certifications, and verifications is 7–10 business days unless otherwise specified. Expedited services may be available at an additional cost.

3. Service Scope

Our services are limited to evaluation and certification of professional and vocational skills. We do not guarantee job placement or legal endorsements unless explicitly stated in a partnership agreement.

4. Accuracy of Information

Applicants are responsible for providing accurate and complete information. Any discrepancies may result in delays or disqualification of services.

5. Refund Policy

Service fees are non-refundable once processing has begun. Refunds are only considered if BOPSA is unable to deliver the service due to internal issues.

6. Support & Assistance

Support is available via email, phone, and our contact form. We aim to respond to all inquiries within 48 hours during business days (Mon–Fri).

7. Confidentiality

All personal data submitted to BOPSA is handled with strict confidentiality in accordance with our Privacy Policy.

8. Changes to Services

BOPSA reserves the right to modify or discontinue services, update policies, or revise procedures at any time without prior notice.

9. Contact Information

If you have questions about our services or this policy, please contact us: